Webex Pricing Guide for 2025: Free, Unlimited, and Business Plans Explained

Webex is one of the top names that comes to mind when you think of video conferencing and virtual collaboration. Known for its enterprise-grade security and flexibility, it is a go-to solution for teams across industries. Better yet, there are Webex pricing plans to fit every budget, irrespective of whether you are a small business or a large organization.

The real question is, which Webex plan is right for you?

In this guide, I will break down each Webex plan, from free to paid plans. I will also highlight their features and key differences. By the end, you will be in a position to choose the plan that best aligns with your communication needs and team goals.

What’s Webex?

Webex is a cloud-based collaboration and communication platform developed by Cisco. It offers video conferencing, online meetings, screen sharing, messaging, and webinars through a unified application. To support users, ranging from individuals to large enterprises, Webex pricing offers tiered and flexible options that scale with your needs without compromising on features or reliability.

What makes Webex stand out is its deep integration with Cisco’s enterprise-grade security and infrastructure. This makes it a preferred choice for industries that require high compliance standards, like healthcare, finance, and education. Its built-in AI features — like background noise removal, automatic transcriptions, and real-time translation — make meetings more inclusive and efficient.

Webex also proves valuable through real-world use cases. A remote startup can run daily standups using its free plan, while a multinational enterprise relies on advanced administrative controls to manage thousands of users. Educators can host virtual classrooms with interactive whiteboards, and customer service teams can use integrated calling to streamline client communications. All these features are within the same platform. 

Webex Pricing and Plans 

Webex offers different pricing plans that fall into categories like Meetings, Calling, Events and Webinars, Contact Center, and CPaaS. In this guide, I will explore each category and its plan’s features and target users in detail.

1. Meetings

This plan suits those who want to hold online conferences. It has four plans as follows:

Webex Free

Webex’s Free plan gives users access to essential video conferencing features at no cost. It’s an excellent option for individuals and small teams who need a reliable platform to host meetings, collaborate, and stay connected without spending anything.

Key features:

• Unlimited meetings
• Up to 100 attendees per meeting
• Advanced Security
• Integration of leading apps
• Unlimited messaging
• Screen sharing with annotation
• Unlimited Whiteboards
• Local recording
• Calendar service integration
• Advanced noise cancellation
• Create and share video by Vidcast

Limitations

• Basic Support
• Up to 40 minutes per meeting

Create your free Webex account today to get a first-hand feel for its great features.

Webex Meet

Webex Meet costs $12/user/month and is the cheapest paid plan. It’s ideal for freelancers, remote teams, educators, and consultants, as it extends meetings for up to 24 hours and adds an AI assistant to summarize discussions. Webex Meet allows users to utilize all the features in the free plan and the following additions:

• AI Assistant
• Advanced Support
• Closed captions
• Live polling and Q&A by Slido
• Up to 200 attendees per meeting
• Unlimited meetings, up to 24 hours per meeting
• 10 GB AI-powered cloud recording

Limitations

• Lacks business phone number
• Meetings limited to up to 24 hours per meeting

Webex Suite

Webex Suite combines online conferencing and phone calling features. It costs $22.50/user/month and is best for small to medium-sized businesses and remote teams that use both meetings and voice calling. It has these features: 

• AI assistant
• International long-distance calling, billed per minute
• Unlimited local and domestic long-distance calling
• Call any telephone number
• Business phone number
• 6-way conference calling
• Move your call from one device to another
• Visual voicemail

Limitations:

• Maybe an overkill for those who need just basic calling

Webex Enterprise

Webex Enterprise is a custom plan for those who want to build ‌on the Webex Suite. Its pricing is not listed publicly and is only available via a quote. Webex Enterprise is ideal for large enterprises. It offers everything listed in Webex Suite, plus:

• Certain plans include Webex events
• Up to 1,000 attendees
• Local and Unlimited Cloud meeting recording
• FedRAMP-authorized security

Limitation:

• Pricing not publicly available 

2. Calling

The Calling category is for those who want international calling features. It has three plans. It includes three plans, but since Webex Suite and Webex Enterprise already cover calling (discussed earlier), this section focuses specifically on the standalone Webex Call plan.

Webex Call

Webex Call builds on the Webex Free plan. It costs $15.30/user/month and is ideal for small businesses, customer support staff, and remote teams that need secure call features and cohost privileges. Some of its key features are:

• Call any Webex user
• Business phone number
• Unlimited domestic calling
• Call any telephone number via Webex app on different devices and Cisco IP phones
• Phone Menu (Auto Attendant)
• Extensions
• Create and share video by Vidcast
• Advanced noise cancellation
• International calling
• Cohost privileges

Limitation:

• International calls billed per minute may add up to costs

3. Webinars and Events

The Webinars and Events category provides robust webinar and enterprise event features. This category has two plans as follows:

Webex Webinars 

Webex webinars cost $225/user/month. It’s ideal for educators, small businesses, coaches, and remote teams holding online presentations and events. Some of the key features include:

• Up to 1,000 attendees
• Unlimited webinars
• Practice sessions
• Attendee moderation
• Breakout rooms
• Easy content sharing and speaker management
• Registration, custom branded pages
• Automated emails
• Live, simulive, and on-demand streaming
• CRM integrations with Salesforce, Eloqua
• Closed captions and translations

Limitations:

• Limited collaboration tools
• Complex setup for smaller teams

Webex Events

Webex Events is designed to accommodate both in-person and online events. Its pricing isn’t publicly available, but users can request a quote. Webex Events is valuable for training coordinators who need tools for structured sessions, enterprises running large-scale conferences, and marketing or HR teams hosting polished, interactive meetings with branding, ticketing, and attendee engagement features. 

It features the following:

• In-person, virtual, and hybrid events
• In-person check-in
• Multi-track agendas with speaker and content management
• Monetization with ticketing and sponsorship
• Badge printing and registration
• Mobile event app for in-person events
• Multiple streaming options
• Closed captions and translations
• Branded virtual event hub agendas, sessions, networking, and attendee engagement

Limitations:

• Pricing not publicly available 

4. Webex Contact Center

Webex Contact Center is a package designed for enterprise contact centers, support centers, and customer service teams. Pricing is not publicly available, but users can request ‌a quote. Listed below are some of its key features:

• Native omnichannel routing platform
• Contextual journey analytics
• Ready-to-use bot builder
• Out-of-the-box voice, email, chat, SMS, and messaging channels
• Low-Code Interaction Flow Builder
• Modern Agent Desktop Interface
• Operational reporting and analytics tools
• Extensible supervisor reporting desktop
• Integrates with popular CRMs like Dynamics, SalesForce, and ServiceNow

Limitations:

• High learning curve
• Costs can quickly scale up depending on the number of agents

5. Webex CPaaS Solutions

Webex CPaaS Solutions is an enterprise-grade communications platform as Service (CPaaS) designed to be compliant, secure, and scalable. It is suitable for large enterprises and developers that want to build personalized interactions across different channels. Its pricing is only available by quote. 

These are some of Webex CPaaS Solutions’ key features:

• Webex Connect, enterprise-grade communications platform as Service (CPaaS)
• Seamless communication across multiple channels like SMS, WhatsApp, Apple Messages, and RCS    
• APIs and low-code tools    
• Pre-built or custom integrations​
• Out-of-the-box NLP/NLU, chatbot, and AI capabilities​   
• Centrally manage end-to-end customer journeys    
• Enable human interaction 
• Manage and automate your marketing campaigns  
• Webex Notify

Limitations:

• Steep learning curve
• No built-in calling or meeting features

How Does Webex Compare to Other Video Conferencing Software?

Webex is a strong contender in the video conferencing space, but it’s not the only platform offering such features. Depending on your team’s specific needs, preferred tools, or budget, other options may be a better fit. Below, I will compare Webex with other leading platforms based on features, pricing, and ideal users.

Webex vs Zoom

Zoom is widely known for its simplicity and ease of use. It offers essential features like screen sharing, breakout rooms, and virtual backgrounds on the free plan, with advanced tools like webinar hosting and cloud recording available on paid plans. Zoom is ideal for individuals, educators, and small- to mid-sized teams looking for a straightforward video conferencing solution with minimal setup.

Meanwhile, Webex provides a more enterprise-focused experience with built-in security. It also has AI-powered features like noise removal and real-time translation, as well as deeper integrations with business tools like Salesforce and Microsoft 365. It’s better suited for teams that need scalability, advanced collaboration tools, and robust administration features in one platform.

Zoom has a free plan with 40-minute meeting limits and up to 100 participants. Paid plans start at $13.33/user/month, billed annually. For a detailed breakdown, check out our Zoom Pricing Guide. Webex also offers a free plan with a 30-minute meeting cap and up to 100 participants, while paid plans begin at $12/user/month when billed annually, offering more flexibility in pricing for teams needing advanced features.

Webex vs Teams

Microsoft Teams is designed as an all-in-one collaboration platform that combines video conferencing, team chat, file sharing, and task management. It deeply integrates with the Microsoft 365 suite, making it a natural choice for organizations already invested in tools like Word, Excel, and SharePoint. Teams is ideal for businesses seeking a unified workspace with persistent chat and strong document collaboration features.

By contrast, Webex specializes in secure video conferencing and voice solutions. It’s backed by Cisco’s enterprise-grade infrastructure. While it offers messaging and file sharing, its focus is more toward scalable meetings, advanced call features, and AI-powered capabilities like noise cancellation and language translation. Webex is best for teams needing robust meeting tools and advanced voice or contact center features.

Microsoft Teams has a free plan that supports up to 60 minutes of meetings and offers 5GB of storage, with paid Microsoft 365 Business plans starting around $4/user/month. Webex also provides a free plan for up to 100 participants, with paid plans starting at $12/user/month. 

Webex vs Google Meet

Google Meet is a browser-based video conferencing tool built into the Google Workspace ecosystem. It is easy to access via Gmail or Google Calendar and is ideal for users who prioritize simplicity and quick setup. Google Meet is a popular choice for educators, freelancers, and small teams who are already using Google tools and need basic video meeting functionality.

On the other hand, Webex offers a broader range of capabilities, like integrated calling, webinar tools, AI-powered meeting enhancements, and advanced admin controls. It is ideal for teams that require more structure, security, and flexibility in how they collaborate, particularly across larger or more complex organizations.

Google Meet has a free version that allows up to 100 participants with a 60-minute meeting limit. Paid plans are offered through Google Workspace, starting at $7/user/month. Webex also offers a free plan with a 40-minute meeting limit and paid plans starting at $12/user/month.

In Conclusion: Does Webex Provide Value for Money?

Webex stands out as a secure, feature-rich communication platform built to serve a wide range of users, from solo professionals to large enterprises. Its Free plan offers core features like unlimited meetings, a 100-participant capacity, whiteboards, and app integrations, making it a great entry point for individuals or small teams. 

As needs grow, Webex scales effectively with plans like Meet, Suite, and Enterprise, each adding advanced tools such as AI assistants, phone system integrations, and support for large virtual events. While its pricing is generally competitive at $12/user/month, its true value lies in the depth of features and flexibility it provides. 

Whether you need simple video calls, full-scale webinars, or a secure contact center solution, Webex offers different plans that fit your collaboration goals and budget. If you’re looking for an all-in-one platform with enterprise-grade reliability, thoughtful features, and customizable options, Webex is certainly a platform that delivers strong value for money. However, if you’d like to explore other options beyond Webex, our Zoom Alternatives guide highlights additional platforms worth considering.