Titus Kamunya - Remotewize

June 23, 2025by Titus KamunyaRemote Tools

Chanty Review 2025: Ease of Use, Pricing, and Features

Chanty might not be as widely known as Slack or Microsoft Teams, since its debut in 2017. However, it has attracted a loyal user base over the years, thanks to its simplicity and built-in task management.

But is Chanty good enough to compete with the top players in team communication? In this in-depth Chanty review, I will provide the information you need to decide if it’s the right fit for your team.

I will walk you through my full experience with the platform, from getting started to everyday use, and dig into how it performs in real-world team communication and task management. Moreover, we will look at its most useful features, overall usability, pricing, alternatives, limitations, and where it stands out (or falls short) compared to other tools.

Key Takeaways: Chanty Overview

Limited file storage on the free plan: Chanty’s free plan provides only 20GB of storage for the entire team, which may be insufficient for teams that frequently share large files.
Built-in task management for simple project tracking: Chanty lets users turn messages into tasks, assign them, set deadlines, and track progress — all within the same workspace. This makes it ideal for teams requiring basic project management without extra tools.
Pocket-friendly paid plans: If you need additional features like video conferencing, group calls, screen sharing, and meeting recording, worry not. Chanty offers affordable paid plans, starting from $3/user/month.
Unlimited message history: This is available in both its free and paid plans. This is a useful feature for teams that need long-term access to conversations without worrying about storage limits.

How I Tested Chanty

I took a hands-on approach to evaluating Chanty’s real-world performance in a team setting. To simulate a typical small business workflow, I set up a dedicated workspace, created team channels, and tested private messaging features. I also explored its built-in task management to see how well it integrates with day-to-day collaboration.

Over the course of a week, my test team used Chanty for regular messaging, file sharing, and daily task tracking. We ran multiple one-on-one voice calls to assess clarity and connection stability. I also explored how the platform performed across desktop and mobile apps to check for consistency and ease of use.

This Chanty review shares my findings on its usability, feature reliability, and how it holds up under everyday team communication needs. If you’re thinking about using Chanty for a small or remote team, this breakdown will help you decide if it’s the right choice.

Chanty Pricing

Chanty has a transparent and affordable pricing structure. This makes it a good choice for small to medium-sized teams who want a collaboration tool without spending a lot of money. Moreover, they offer three different plans depending on business needs: Free Forever, Business, and Enterprise plans.

The Free Forever plan includes unlimited public and private conversations, support for up to 5 team members, unlimited searchable message history, and 20GB of total file storage. It also supports one-on-one audio and video calls and up to 10 integrations, making it a solid choice for smaller teams or startups.

Meanwhile, the platform’s Business Plan costs $3 per user per month (billed annually) or $4 per user when billed monthly. This plan unlocks features like unlimited team members, screen sharing, unlimited integrations, roles and permissions, and priority support.

Lastly, the Enterprise plan is a quote-based pricing tier tailored for large organizations with complex needs. It includes features such as white-labeling, advanced permissions, enterprise API access, custom roles, dashboards and reporting, on-premise deployment options, and compliance with MSA and HIPAA standards.

Additionally, it provides SAML + SSO, SCIM provisioning, AI compatibility, and dedicated support, including a customer success manager and live onboarding training. The following table shows Chanty’s pricing in nutshell.

Features	Free Forever	Business	Enterprise
Pricing	Free	$3/user/month (annually)$4/user/month (monthly)	Custom
Team Members	Up to 5	Unlimited	Unlimited
Message History	Unlimited searchable message history	Unlimited	Unlimited
File Storage	20GB Total	Unlimited	Unlimited
Audio and Video Calls	Unlimited one-on-one calls	Group video calls	Group video calls
Integrations	Up to 10 integrations	Unlimited	Unlimited
Advanced Features	–	–	White-labeling, Dashboards and Reporting, Enterprise API, AI Compatibility, SAML + SSO, SCIM, On-premise deployment, MSA and HIPAA compliance
Support	Standard	Priority support	Dedicated support with customer success manager and live onboarding

Chanty also offers discounts for annual subscriptions and provides plans at 50% off for nonprofits and educational organizations.

Chanty Compatibility and User-Friendliness

Chanty is available on the web, desktop (Windows and macOS), and mobile devices (iOS and Android). This makes it accessible for teams who switch between devices or work across different operating systems.

The web version of Chanty features a clean and simple design. The interface is modern, providing a minimal learning curve. Everything is clearly labeled, and core features like chat, tasks, and calls are easy to find in the left sidebar. Whether you are sending a message or creating a new task, the process is smooth and straightforward — even for first-time users.

chanty web dashboard — *Send direct or group messages, make voice or video calls or create channels from Chanty’s web version with a few clicks*

I downloaded Chanty’s Android app for testing. Its layout is straightforward, with quick navigation between chats, tasks, and notifications. It also runs smoothly, and doesn’t feel cluttered and has a search bar at the top.

Whether you are sending messages, joining calls, or checking tasks, the mobile experience is fast and easy to use. This makes it great for team members who work on the go.

chanty android application
Core Functionalities: Strengths, W — Chanty’s Android app keeps your team connected on the go with smooth messaging, task management, and voice calls in one place

Core Functionalities: Strengths, Weaknesses, and Use Cases

Chanty is built for teams looking for simple communication tools and basic task management features. I walk you through how Chanty performs in real-world team settings, highlighting what it does best, its limitations, and which teams it’s best suited for.

Keep reading to learn about Chanty’s strengths and weaknesses.

1. Teambook

Chanty’s Teambook is a centralized hub where team conversations, tasks, files, links, and pinned messages are neatly stored and easily accessible. This feature is accessible via the sidebar and allows team members to quickly locate specific items without sifting through lengthy chat threads.

Additionally, users can perform actions such as saving messages, renaming conversations, or deleting chats directly from the Teambook interface. Its straightforward design ensures that even technologically challenged users can navigate and utilize its features effectively. For small to medium-sized teams, Teambook offers a streamlined approach to managing communication and collaboration.

While Teambook excels in simplicity, it lacks advanced organizational features found in more robust knowledge management tools. For instance, users cannot create custom categories or apply tags for more granular sorting, which may pose challenges for larger teams handling extensive content.

manage conversations from teambook — *Search, create, manage or delete conversations right from Chanty’s Teambook*

2. Team Messaging

Chanty’s team messaging system is designed to streamline communication within groups of any size. It allows users to send messages in public channels, private conversations, and threads, making it easy to keep discussions organized.

Direct messages (DMs) are ideal for one-on-one conversations between team members. I found it helpful when I wanted to contact a certain team member without involving the whole team. Users can leverage it to share ideas, guide others, or seek clarification.

chanty dm — *Easily start private conversations with teammates using Chanty’s Direct Messages, perfect for quick check-ins, 1:1 collaboration, or sharing sensitive updates*

Chanty lets users create invite-only channels for focused discussions with a few team members. They can set up private groups for departments or teams. On the other hand, company-wide channels are great for announcements, milestones, and sharing product updates.

Messaging Features in Chanty

Chanty offers a set of essential messaging tools designed to make team communication fast, simple, and organized. These features are available even on the free plan:

@Mentions: Get someone’s attention by tagging them directly in messages. This is great for quick responses and task follow-ups.
Emoji Reactions: Use emojis to react to messages and keep feedback informal but clear.
Threaded Replies: Keep conversations organized by responding within message threads instead of cluttering the main chat.
File Sharing: Easily upload and share documents, images, and other files right inside the chat.
Saved Messages: Mark important messages so they are easy to find later, like deadlines or meeting notes.
Edit & Delete Messages: Fix typos or remove old messages to keep chats clean and accurate.

The simplicity of Chanty’s messaging makes it a strong fit for small teams, startups, or non-technical users who want a communication tool without extra complexity. It’s straightforward enough to get started in minutes.

While it’s clean and easy-to-use, Chanty’s messaging lacks depth compared to Slack or Microsoft Teams. It has limited search filters and no advanced message formatting. For teams used to more robust internal communication features or heavy-duty collaboration tools, this simplicity might feel limiting.

3. Task Management

Chanty includes a built-in task management system, which allows teams to turn any message into a task with a single click. To convert a message into a task in Chanty, simply hover over the message, click the three-dot menu, and select “Create task.” Tasks can be assigned, given due dates, prioritized, and tracked, all within the same app.

Once a message is converted into a task, it moves to Tasks within the Teambook. Teambook is Chanty’s centralized workspace for managing tasks, files, and links. Tasks can be viewed in Kanban boards for visual progress tracking. Users can also add subtasks, comments, and labels to keep everything organized.

This feature is ideal for small teams that want lightweight project management without switching to tools like Trello or Asana. However, Chanty’s task management is fairly basic compared to dedicated project tools. For instance, it lacks Gantt charts, time tracking, and deep analytics.

create task from message — *Easily turn any message into a task with just a click, no need to switch apps*

4. Audio and Video Calls

Chanty supports both 1:1 audio and video calls, allowing team members to connect in real-time without needing an external app. Users can start a call directly from a private conversation or a team space by clicking the call icon.

Audio and video calls are great for remote teams or quick check-ins. This feature keeps communication centralized and eliminates the need for juggling tools like Zoom or Google Meet. The platform also supports screen sharing during video calls on paid plans, making it easier to present ideas or walk teammates through tasks visually.

However, Chanty currently lacks support for group video calls or advanced call features like background noise suppression and recording. Teams that rely heavily on video conferencing may find this limiting compared to tools like Microsoft Teams or Zoom.

How to start a video/audio call on Chanty:

Open Chanty on your web, desktop, or mobile app.
Go to a private conversation with the teammate you want to call.
Look at the top-right corner of the chat window.
Click the phone icon to start an audio call/ or
Click the camera icon to start a video call.
The other user will receive a notification and can join the call instantly.

chanty video and audio calls — *Quickly connect with your teammates using Chanty’s built-in 1:1 audio and video call options, available right from any private chat*

5. File Sharing

Chanty allows users to share files from their computer or cloud services like Google Drive and Box, directly within conversations. They can share images, PDFs and other supported file formats through direct messages or via channels. To share a file, users simply need to drag and drop it into a chat, or use the attachment icon.

This file sharing feature makes collaboration smoother by keeping all shared assets in one place. It’s ideal for teams that frequently exchange documents, visuals, or reports without needing to rely on third-party tools. Files are organized by conversation, and the built-in search helps to locate them quickly.

However, Chanty limits file storage to 20 GB for the whole team on the free plan. This may not be enough for teams that share large files regularly. Additionally, Chanty doesn’t support advanced file versioning or inline document previews like some competitors.

chanty file sharing — *Share documents, images, and other files directly in chats. All uploads are automatically organized in the Teambook for easy access later*

6. Integrations

Chanty offers a range of integrations that connect team chats with popular tools for file storage, project management, CRM, and automation. It supports up to 10 integrations on the free plan. Among its native integrations are Google Drive, Dropbox, and Giphy. Moreover, users can connect it with over 1000 other apps through Zapier.

By integrating with various tools, Chanty enables teams to centralize their work processes. For instance, users can receive updates in Chanty when a new Trello card is created or when a Google Calendar event is scheduled. This reduces the need to switch between apps, saving time and keeping everyone informed.

While Chanty offers several integrations, its selection is more limited compared to competitors like Slack or Microsoft Teams. Some users may find the lack of certain integrations restrictive, especially if their workflow relies on specific tools not currently supported by Chanty.

7. Support

Chanty provides customer support through multiple channels, including a help center, an FAQ section, a community forum on Facebook, and a support form.

Users can reach Chanty’s support team directly within the platform by clicking the Help center icon. From there, they can submit inquiries, report bugs, or request features. The Help Center also has guides on everything from managing accounts to using certain features.

While Chanty offers several support avenues, it lacks real-time support options such as live chat or phone assistance. This limitation may pose challenges for users requiring immediate help with urgent issues.

I tried the contact form option, and it was easy to use as they just needed my email and message to contact. While the response is not instant, their support team was still able to get back to me in a timely manner.

chanty support — *Submit inquiries, report bugs, or request features through the Chanty contact form*

What Are the Best Chanty Alternatives?

While Chanty is a superb, affordable team communication tool with built-in task management, it is not the only tool out there. Depending on your needs, you may want to explore tools that support more users on the free plan and offer advanced video conferencing features.

Below are three top Chanty alternatives that offer unique strengths and competitive pricing.

1. Pumble — Best for Unlimited Users

Pumble is a newer team chat tool that has rapidly gained attention due to its generous free plan and clean interface. Like Chanty, Pumble offers unlimited message history and is designed with simplicity in mind. It supports channels, direct messages, mentions, and file sharing.

What sets Pumble apart is its free plan that supports unlimited users, something Chanty limits to 5. This makes it more scalable for growing teams. Its paid plan starts at $2.49 per user per month, which is still cheaper than Chanty, making it a very cost-effective alternative for small to medium-sized teams.

Check out my Pumble review article to get the rest of the details.

2. Slack — Best for Bigger Teams

Slack’s free plan includes 90 days of message history and access to 10 third-party apps, which is more limited than Chanty’s unlimited message history. However, Slack shines with features like workflow automation and enterprise-grade security.

Slack also supports thousands of app integrations, advanced search features, and better support for large-scale collaboration. Slack’s interface is polished, and its real-time messaging is fast and reliable. Pricing starts at $8.75/user/month (billed monthly) or $7.25/user/month (billed annually), making it significantly more expensive than Chanty, but with a broader feature set.

If you need similar yet affordable apps, check out our Slack alternative guide.

3. Microsoft Teams Chat — Best for Microsoft Users

Microsoft Teams combines messaging, video conferencing, file storage, and deep Microsoft Office integration into one platform. It’s especially suited for corporate environments where security, productivity tools, and calendar syncing are essential.

Teams has a free plan that offers chat, video calls with up to 100 users, and file sharing. However, its full potential is unlocked through Microsoft 365 Business subscriptions starting at $4/user/month. While it can be more complex than Chanty, it’s a better fit for enterprise-level coordination and integrated document collaboration.

Check out our Microsoft Teams alternatives guide if you need a similar yet easy-to-use communication app.

Does Chanty Tick All the Boxes of a Team Communication Tool?

Chanty offers a user-friendly user experience. Its biggest strengths lie in its simplicity, unlimited message history (even on the free plan), and integrated task management. It is ideal for teams that want to reduce app-switching and keep communication and light project tracking in one place. The interface is intuitive on both web and mobile, making onboarding quick even for less tech-savvy users.

However, Chanty does have its limitations. The free plan caps at five users and doesn’t support group video calls, which could be a deal-breaker for more collaborative or remote teams. While it’s excellent for basic communication and task management, teams that need an advanced collaboration tool might find Chanty limited.

That said, Chanty is one of the most affordable communication tools in its class. The free plan is great for new businesses and small teams. The Business plan ($3/user/month billed annually) gives useful upgrades like unlimited users, roles and permissions, and screen sharing.

If you are a small to mid-sized team looking for an affordable, easy-to-use communication tool with built-in task management, Chanty is well worth considering.

FAQs: Chanty Review

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Author: Titus Kamunya